Zudello builds RPA (Robot Process Automation) technology, including its innovative workflow process automation toolset for eliminating manual data entry.
Step 1
Customer Challenge
As their customer base grew, Zudello had a never-ending backlog of thousands of documents at all times, and knew they needed to implement the next level of Machine Learning into their processes. That’s where the dtLabs team came into play.
Step 2
The dtLabs Approach
We started our work with Zudello with a state-of-the-art evaluation that compared what was being offered by commercial and Open Source solutions with what was currently in place in Zudello’s pipeline. We concluded that the fast-paced growth in the demand for documents and analytics by Zudello customers required technology that was far beyond what was offered in the market.
We started with a fast and iterative process, where we focused on addressing the largest bottlenecks in the system, trusting the expert annotators on Zudello’s team to produce the data to refine the model.
As time passed, our models continued to evolve, reducing the amount of human work required, allowing us to spend more time on other advanced features and, more importantly, allowing Zudello to process thousands of documents per day.
Results Attained
92%
Reduction of the workload for Accounts Payable
1M+
Documents processed every day
50%
Cost reduction of Zudello’s cloud infrastructure
Step 3
Technologies used
In each project, we carefully analyze the requirements and select the most suitable technologies and tools so that we can achieve quick results that exceed expectations.
“In all cases, the models created by dtLabs outperformed our technology at the time and often performed better than human AP staff, accounting for more of the information on a document with fewer errors and faster decisions. At this point in time, very few documents need any human review at all.”
Neville Woller
CEO at Zudello
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